History (marketplace connection log)
See every request OrderPilot sent to Amazon, Walmart and your other connected services in the last 7 days, and what came back.
What it's for
OrderPilot talks to Amazon, Walmart and your other connected services all day: fetching orders, sending prices and inventory, buying labels, sending entries to QuickBooks and more. The History page lists every one of those calls — what was sent, what came back, whether it worked and how long it took.
Use it to check whether something really reached a marketplace, or to see the exact error a marketplace gave. It is also useful to share with support.
Calls are kept for 7 days, then deleted automatically.
Where to find it
Sidebar → Accounting & Reports → History. You need the integrations permission.
The screen at a glance
Filters
- Channel — All channels, Amazon, Walmart, Veeqo, ShipStation, Keepa, QuickBooks, SellerSnap.
- ❌ Errors only — show only calls that failed.
- Method — Any method, or the kind of call (GET reads, POST/PUT/PATCH send or change, DELETE removes).
- Search — searches the address of the call and everything sent and received. Paste a SKU, order number, ASIN, tracking number or any text and press Enter.
- Type — All types, Orders, Inventory, Prices, Listings / Items, Feeds, Shipping, FBA, Finances, Reports, Tokens (sign-in to the service), Other.
Columns
Time (New York time), Channel, Type, Method, Path (what was called), Status (the code the service answered with — green means it worked, red means it failed), ms (how long it took, in thousandths of a second), and Payloads.
Buttons and actions
| Button | What it does |
|---|---|
| Channel buttons | Show calls to one service only. |
| ❌ Errors only | Turns the error filter on or off. |
| Method menu | Filters by kind of call. |
| Search box + Enter | Finds calls containing your text. |
| Type buttons | Filters by area (orders, inventory, prices and so on). |
| ↻ Refresh | Reloads the list. |
| 📤 Sent | Opens the call and jumps to what OrderPilot sent. |
| 📥 Response | Opens the call and jumps to what came back. |
| Click a row | Opens the call. |
| ‹ Prev / Next › | Pages through the list, 100 calls per page. |
| × | Closes the call details. |
How to find out why a marketplace rejected something
- Open History.
- Click the channel, for example Walmart.
- Click ❌ Errors only.
- Type the SKU or order number in the search box and press Enter.
- Click 📥 Response on the call to read the marketplace's error message.
How to check that an order's tracking reached Amazon
- Open History and click Amazon.
- Search for the order number or the tracking number.
- Look for a call with a green status around the time it shipped.
Tips and troubleshooting
- Nothing older than 7 days is kept. For older problems, look at the Jobs panel instead.
- "No API calls logged yet" means no calls matched your filters, or none have happened yet.
- The searched text can appear inside the response, so a search may also show calls that only mention your SKU.