Channel SKUs: the listing details window

Open any channel listing to see its status, inventory, components, sales, profit, returns, repricing, shipping, images and change history, and to edit or act on it.

What it's for

The listing details window shows everything about one channel listing in one place. You can see how the listing is doing on Amazon or Walmart, which products and vendors it is built from, how it sells and what it earns. You can also edit it and take actions on it.

Where to find it

Go to Inventory → Channel SKUs in the left sidebar and click any row in the table.

You can also open a channel listing from other pages that link to it. While the window is open, the address in your browser points to that listing, so you can copy it and share it with a teammate.

The screen at a glance

Header

The top of the window shows:

• the product image;
• the channel SKU, with a copy button;
• the channel status badge (for example Active);
• a red ⛔ Restricted badge if OrderPilot is sending 0 inventory. Hover over it to see why, since when and who restricted it;
• a purple Bundle badge if the listing is made of several products;
• the title. Click it to open the listing on Amazon or Walmart in a new tab;
• the ASIN (or Walmart Item ID) and the channel name.

Copy buttons (⧉) sit next to the SKU, title and ID.

If you have unsaved changes, an amber Unsaved changes note appears in the header with Discard and 💾 Save buttons.

The footer shows the listing's internal ID and channel, the ⚡ Actions menu and Close.

Tabs

Overview tab

Item card: the title, channel SKU, UPC and linked Catalog SKU, plus the list price. A blue tag shows pack of N for multi-packs or bundle for bundles. View on Amazon ↗ (or View on Walmart ↗) opens the live listing. Click the small image to jump to the Images tab.

Amazon (or Walmart) card:

• Status (from Amazon/Walmart): the status the channel reports. You can't change it here. Not published means the channel has never reported this listing.
• Buy box, Sales rank and Bought / month (Amazon only).
• COGS (best vendor · unit): the cheapest per-unit cost from a vendor that has the item in stock, with the vendor's name.
• Last synced: when OrderPilot last got data from the channel.

Inventory card:

• Amazon inventory: the quantity Amazon reports (Amazon only).
• Calculated to send: the quantity OrderPilot calculates for this listing.
• Last sent: the last quantity sent to the channel and when.
• Restrict (sends 0): turn OrderPilot's restriction on or off. See "How to restrict a single listing".

Where it stands gives a one-line summary. For example "Active on Amazon · buy box $24.99" with how much is calculated and when it was last sent. If there's a problem, it shows the status and Amazon's reason in amber. If the listing was deleted from Amazon on purpose, a red Removed from Amazon — do not relist banner shows the reason, date and who did it.

Components tab

The strip at the top shows:

• Component SKUs: how many catalog SKUs make up the listing.
• Units/listing: total units in one listing.
• Warehouse stock: units on hand across the components.
• Sets available: how many complete listings you could build from warehouse stock.

Each component card shows:

• The catalog SKU (click it to open that catalog SKU in a new browser tab), its title and UPC.
• Cost: what one listing's worth of this component costs from the cheapest in-stock vendor. If a vendor sells by the case, the cost covers the whole cases you'd need. A smaller "if OOS" price shows the next-best vendor's cost. Hover for details. no vendor in red means no in-stock vendor has a price.
• Units/listing: use − and +, or type a number, to change how many of this item go into one listing. Then click 💾 Save in the header.
• Warehouse: units on hand.
• ×: remove this component from the listing. You'll be asked to confirm.
• Source SKUs: each vendor that supplies this item, with their vendor SKU (click to open it in a new tab), title, cost, case pricing if any, and In stock or OOS. The first vendor is marked Default, the others Fallback.

If the listing isn't linked yet, you'll see "No catalog SKU linked yet". Use + Add component to link it.

Sales tab

• Units sold: Today, Last 7 days, Last 30 days and Last year.
• Purchasing breakdown (last 30 days): each vendor you bought this item from, with the number of orders, units and average cost.
• Recent orders: order number, date, quantity, sold price, vendor and cost.

The listing must be linked to a catalog SKU to show sales data.

P&L tab

For the last 30 days:

• Revenue, COGS (cost of goods), Shipping and Profit.
• Per-unit picture: average sale price, average COGS per unit, average shipping per unit, Margin %, Total refunds and Net profit (profit minus refunds). Net profit is green when positive and red when negative.

The listing must be linked to a catalog SKU.

Returns tab

• Total returns, Return rate, returns By ASIN and By SKU variants.
• Breakdown by SKU: returns and return rate per SKU. Rates over 10% are shown in red.
• Recent returns: order number, date, SKU, reason and refund amount.

Pricing tab

Shows the Current list price and Current buy box side by side.

Repricing tab

This tab shows what OrderPilot's repricer is doing with this listing.

• Our price on Amazon, the Brain's price (the price the repricer wants), Min, Max and the Buy box (and whether it's yours or a competitor's).
• Strategy: the repricing strategy, and whether it is LIVE or only monitoring. A 📌 means the strategy is pinned to this listing.
• How Min/Max is built: the cost, shipping and markups used. If there's no cost for this item, there's no Min, and the listing is never repriced.
• Amazon fees: Amazon's fee estimate for this ASIN, or the fallback percentage if it hasn't been learned yet.
• Velocity: units sold per day.
• ⚠ Changed outside OP: shown if your price changed recently without OrderPilot (another repricer or a manual edit). The repricer then only watches until things have been quiet for 24 hours.
• Latest decision: what the repricer did last and why.
• Repricing history: past decisions with the old and new price, and whether the price was pushed. Hover over a row to read the full reason.
• Competitors on this ASIN: other sellers' current prices, the lowest price seen, how often they follow price moves, and how fast they react.

Buttons:

• ⚡ Evaluate now checks live offers on Amazon and runs the repricer for this listing straight away.
• Open in Repricer ↗ opens this listing on the Repricer page.

Shipping tab

• Avg shipping · sent to SellerSnap: the average shipping cost used for this listing.
• Min cost, Max cost and the number of Shipments in the last 30 days.
• If the average was reset (for example by an upload), a note shows when. From then on, the average starts at the uploaded value and only blends in newer shipments.
• Avg shipping box: type a new value and click Save to set it yourself. This resets the averaging from now. If there's no average yet, the box shows the minimum shipping amount from your inventory settings.
• 180-day avg: a reference figure over the last 180 days.
• Recent shipments: order number, ship date, carrier, tracking number and cost.
• 🔄 Recompute recalculates average shipping costs. It runs for all your listings, not just this one, and can take a moment.

Images tab

Shows every image on the Amazon listing, with the main image marked ⭐ MAIN and each image's size. Click an image to open it full size in a new tab.

The first time you open this tab for a listing, OrderPilot fetches the images from Amazon. Click 🔄 Sync from Amazon to fetch them again.

Image sync only works for Amazon listings that have an ASIN.

History tab

A log of changes made to this listing, newest first. Each line shows the date and time, what changed and who changed it ("system" for automatic changes).

Use the filters at the top to narrow it down by change type, user, or date range. It shows the last 180 days by default. Changes are recorded from August 11, 2026 onward.

Buttons and actions

Click ⚡ Actions in the footer. The Amazon section shows for Amazon listings and the Walmart section for Walmart listings.

Other buttons in the window:

For bulk versions of these actions, see Channel SKUs: bulk actions, imports and exports.

How to edit a listing

1. Open the listing and click ⚡ Actions → ✏️ Edit listing.
2. Change any of these: - Channel SKU - OrderPilot status: Active, or Inactive — push 0 inventory. If you pick Inactive, you can add a Reason. - Listing price ($) - Qty override: leave blank to use your normal channel rules. - Title - Image URL
3. Click 💾 Save changes, or Cancel to close without saving.

The Amazon status field is read-only. Amazon sets it and OrderPilot syncs it automatically.

How to link a listing or build a bundle

1. Open the listing and go to the Components tab.
2. Click + Add component.
3. Type at least two characters of a catalog SKU, UPC or title. Click the right match in the list.
4. Set Qty per set (for example 3 for a 3-pack).
5. Click Add to bundle.

Repeat for each product in a bundle. To change a quantity later, use − / + on the component and click 💾 Save in the header.

How to restrict a single listing

1. Open the listing. On the Overview tab, find Restrict (sends 0) in the Inventory card.
2. Pick a reason from the list, or choose Other… and type one. Your company may require a reason.
3. Click Restrict.

The listing now sends 0 inventory. A red chip shows the date and reason. To undo it, click Unrestrict, and normal inventory resumes.

How to set the average shipping cost by hand

1. Open the listing and go to the Shipping tab.
2. Type the amount in the Avg shipping box.
3. Click Save.

Averaging restarts from that value. Only shipments after now are blended in.

Tips and troubleshooting

• Sales, P&L or Returns are empty. The listing must be linked to a catalog SKU. Link it on the Components tab.
• The status says "Not published". The channel has never reported this listing. Publish it from the Actions menu, or wait for the next listings sync.
• Images say "not available for this channel". Image sync only works for Amazon listings.
• Repricing says "no cost for this SKU". The repricer needs a vendor cost to build a Min price. Make sure the listing is linked and at least one vendor has a price.
• "Retire is a Walmart action". Amazon listings can't be retired here. Use Restrict to stop selling on Amazon, or Delete from Amazon in the bulk Actions menu.
• Changes don't show right away. After a save, the window reloads the listing. If a background job is involved (sync, publish, switch), check the Jobs panel.