Help › Integrations
Integrations overview
Where every connection lives in OrderPilot — marketplaces, vendor EDI, shipping tools, repricers, product data, accounting, email and texts.
What it's for
OrderPilot talks to many outside services. This article shows where each connection is set up and how to read its status. Each service has its own step-by-step guide in the Integrations section.
Where to find it
Connections are spread over four places in ⚙ Settings:
| Where | What you connect there | Guides |
|---|---|---|
| Channels | Your marketplaces: Amazon, Walmart, eBay, Shopify | Amazon, Walmart, eBay, Shopify |
| Vendors & EDI | Each vendor's EDI files (POs, acknowledgments, invoices, ship notices, catalogs) | EDI vendor connections |
| Integrations | Repricers, shipping tools, product data, accounting and translation | SellerSnap, Veeqo, ShipStation, Keepa, QuickBooks, Other integrations |
| Company settings (admins only) | Mailboxes and the text-message provider | Email and mailboxes, Text messages (SMS) |
The screen at a glance
The Integrations area groups services into:
- Repricers — SellerSnap, Aura, BQool, Repricer.com, Informed.co (Feedvisor: coming soon)
- Shipping — Veeqo, ShipStation, USPS Tracking, Shippo, ShippingEasy
- Product data — Keepa, Jungle Scout (Helium 10: coming soon)
- Accounting — QuickBooks, Xero, FreshBooks
- Translation — DeepL
Boxes marked "Coming soon — no self-serve API" cannot be connected yet.
Status badges
| Badge | Meaning |
|---|---|
| ● Connected (green) | Saved and working. For most services OrderPilot checked the connection live. |
| ● Credentials saved (amber) | Details are saved but have not passed a live test yet. |
| ● Not set / Not connected | Nothing saved yet, or the saved details don't work. |
| ● Auth failed (red) | Details are saved but the service refused them. |
Veeqo and ShipStation boxes also have a small automation on/off tick box. It turns the automatic sending and tracking jobs on or off without opening the panel.
Buttons and actions
| Button | What it does |
|---|---|
| A service box | Opens that service's setup panel on the right. |
| automation (Veeqo, ShipStation) | Turns that service's automatic jobs on or off right away. |
How to connect a new service
- Open ⚙ Settings and click Integrations (or Channels for a marketplace).
- Click the service's box.
- Follow the steps in the panel: paste the keys from the service's own website, then click Save.
- If there is a Test or Test connection button, click it and check for a green result.
- Check the box's badge turns green.
Tips and troubleshooting
- Secret keys are never shown again after saving. The field says "saved" or "blank keeps it". Leave it blank to keep the saved key, or paste a new one to replace it.
- Background jobs started by "Run now", "Send now" or "Import now" show their progress in Jobs at the bottom of the main sidebar.
- Some services save details now and turn on their full workflow later; their panel says so under "What this connection will do".
Still stuck? Email support@softavant.com and tell us what you were trying to do.