Help › Getting started
Searching OrderPilot
Use the search box at the top of the sidebar to find any SKU, order or purchase order from any page.
What it's for
The search box at the top of the sidebar finds things anywhere in OrderPilot without leaving the page you are on. Type a SKU, an order number or a purchase order (PO) number and see the match right away, with links to open it.
Where to find it
Top of the sidebar, under the OrderPilot logo. It says Search SKU · order · PO.
The screen at a glance
What you see depends on what you typed:
- A SKU — three columns:
- SKU — a colored label saying whether it is a Source SKU, Catalog SKU or Channel SKU, the SKU itself (click it to open it), the product title, vendor, UPC, ASIN, cost, and a red Out of stock note if it is out of stock.
- Orders — how many orders include this SKU, and the most recent ones with marketplace, status, date and quantity. See all orders (…) opens Channel Orders filtered to them.
- POs — how many purchase orders include this SKU, and the most recent ones with vendor, status, date and quantity.
- An order — the order number, marketplace, status and channel order number, with Open in Orders →.
- A purchase order — the PO number, vendor and status, with Open in Purchasing →.
- Nothing found — "No matches."
The Orders and POs columns only show if you have permission to see orders and purchasing.
Buttons and actions
| Button | What it does |
|---|---|
| Search box | Starts searching a moment after you stop typing (at least 2 characters). Press Enter to search right away. |
| SKU name (with ↗) | Opens that SKU on its Source SKUs, Catalog SKUs or Channel SKUs page. |
| An order in the list | Opens Channel Orders filtered to that order. |
| See all orders (…) | Opens Channel Orders filtered to every order with this SKU. |
| A PO in the list | Opens the Purchase Orders page. |
| Open in Orders → | Opens Channel Orders filtered to the order you found. |
| Open in Purchasing → | Opens the Purchase Orders page. |
How to look up a SKU
- Click the search box.
- Type the SKU, or part of it.
- Read the result. Click the SKU to open its details, or click an order or PO.
How to find an order
- Type the order number (the marketplace order number or the OrderPilot order number).
- Click Open in Orders →.
Tips and troubleshooting
- Click anywhere outside the results to close them. Click back in the search box to see the last results again.
- If you see "Search failed", check your connection and try again.
- Opening a PO from search takes you to the Purchase Orders page; search for the PO number there to open it.
Still stuck? Email support@softavant.com and tell us what you were trying to do.