Connect SellerSnap

Send your cost of goods and shipping costs to the SellerSnap repricer by FTP, by hand or on a schedule.

What it's for

SellerSnap is a repricer. It needs to know what each listing costs you so it never prices below your floor. OrderPilot sends SellerSnap a CSV file of your costs over FTP — by hand or on a schedule.

Where to find it

⚙ Settings → Integrations → Repricers → SellerSnap. Tabs: Setup, What to send, History. The box badge shows the result of a live FTP check: Connected, Not connected or Not set.

The screen at a glance

Setup tab

A note recommends sending daily at 6:00 AM.

What to send tab

• 📋 Column Mapping — each row is one CSV column: a tick box to include it, the column header, and the OrderPilot field it is filled from. Fields include Amazon SKU, ASIN, catalog SKU, UPC, title, brand, warehouse stock, total COGS (unit cost × pack), vendor cost per unit, previous cost, shipping costs, listing price and units per listing. SellerSnap matches rows on your Amazon SKU and needs the total cost per listing.
• 🧪 Test a single SKU — type a catalog SKU and preview exactly what would be sent for it.
• ⏱ Schedules — each schedule sends one saved view from the Channel SKUs page on its own timing. SellerSnap accepts up to 10,000 rows per file, so a bigger view is split into chunks and one chunk goes per run, picking up where the last left off. Each row has: on/off, the saved view, every N min, an optional then every N min/chunk to send the remaining chunks faster, and a status line (listings matched, chunks, position, last result).
• If the change tracker that feeds "repricer changes" views has stalled, a red warning names the affected views.

History tab

Each file sent: file name, source (view name, manual or schedule, and chunk number), rows, status (and how many bytes the server confirmed), date, and a ⬇ download button.

Buttons and actions

How to connect SellerSnap

1. Get your FTP username, password and folder number from SellerSnap.
2. Open Settings → Integrations → SellerSnap → Setup.
3. Check the host and port, and type the username, password and folder.
4. Click Save settings, then 🔌 Test FTP.
5. Click 📤 Push COGS now to send a first file.

How to schedule regular cost uploads

1. On the Channel SKUs page, apply the filter chips you want (for example Status: Active), then use View ▾ to save the view with a name.
2. In SellerSnap's What to send tab, click + Add schedule.
3. Pick your saved view, set every (for example 1440 minutes for daily) and, if the view is large, then every 15 min/chunk.
4. Tick the row on and click 💾 Save schedules.
5. Click 🔍 Check to see how many listings and chunks the view has.

Tips and troubleshooting

• Fill in every Setup field each time you save. The form does not show your saved username, password or folder, so saving with empty boxes may overwrite them.
• Saving the template replaces the whole column list. Before clicking 💾 Save template, make sure every column you need is listed and ticked. Use ⬇ Preview CSV to check.
• A view is greyed out in the schedule list. It was saved before views stored filters. Re-apply the chips on Channel SKUs and save the view again with the same name.
• "The request didn't come back" after Send chunk. This does not mean it failed. Check the History tab before trying again.
• Costs look too low in SellerSnap. Use Total COGS (unit cost × pack), not the per-unit cost, and match on Amazon SKU.